(4.6 / 5)13+ Ratings

Diamonds International Reviews

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Overall Rating

4.6
13 Reviews
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About Diamonds International

Diamonds International is known as the world's largest tax and duty-free jeweler. The company specializes in fine jewelry and timepieces, offering a wide range of products including the premium 90-faceted Crown of Light diamonds, DI diamonds, and Safi Kilima tanzanite. The Crown of Light diamond is particularly notable for its innovative cut, which enhances its sparkle and fire.

Having served over 5 million satisfied customers in the past 30 years, Diamonds International has established itself as a trusted retailer for travelers in the Caribbean, Mexico, and Alaska. The company is renowned for its superlative craftsmanship and offers a variety of featured collections such as the Crown Seraphina Earrings, Crown Brilliant Bracelet, and Eye of the Crown Pendant.

Customer testimonials highlight the quality and value of the products, as well as the excellent service provided by the staff at various locations. Diamonds International also offers a credit card through Comenity, providing customers with account security and privacy protection.

For more information, visit their website at diamondsinternational.com.

Diamonds International Pros & Cons

Pros:

  • Wide Range of Products: Diamonds International offers a diverse selection of jewelry, including Crown of Light Diamonds, Safi Kilima Tanzanite, DI Diamonds, Engagement Rings, Earrings, Bracelets, Necklaces, and Watches.
  • Excellent Customer Service: Many customers have reported positive experiences with the sales staff, citing helpful and professional service.
  • Educational Resources: The website provides extensive information about diamonds, gemstones, and fine jewelry, along with tips for caring for your jewelry.
  • Replacement Value Appraisal: The company offers a service to document the full description of the item purchased, which can be submitted to insurance companies for proper replacement value.
  • Lifetime Upgrade Policy: Diamonds International offers a lifetime upgrade policy on loose diamonds and diamond jewelry, allowing for upgrades if the new purchase price is at least twice the original purchase price.

Cons:

  • Quality Issues: Several customers have reported receiving inferior-quality jewelry that breaks or deteriorates shortly after purchase.
  • Misrepresentation: Some customers have experienced discrepancies between the quality and value of the jewelry as described at the time of purchase and the actual appraisal value.
  • Customer Service Issues: There have been complaints about difficulty in reaching customer service representatives for assistance with returns or repairs.
  • Reliability Concerns: Some customers have reported issues with the durability of the jewelry, such as diamonds falling out or rings not being assembled properly.

Overall: While Diamonds International offers a wide range of products and excellent customer service, there are significant concerns regarding the quality and reliability of their jewelry. Customers should be cautious and thoroughly review their purchases before making a decision.

Diamonds International Coupon & Discount Codes

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Diamonds International Customer Reviews (13)

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Ana Santos
Ana Santos
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Jul 29, 2024
William Ketner
William Ketner
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Jul 28, 2024
Madisonville Williams
Madisonville Williams
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Jul 27, 2024
Jayden Johnston
Jayden Johnston
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Jul 27, 2024
Nicholas Law
Nicholas Law
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Jul 27, 2024
Robert Riley
Robert Riley
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Jul 27, 2024
Hector Brian
Hector Brian
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Jul 26, 2024
Kathrin Hertzog
Kathrin Hertzog
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Jul 26, 2024
Breno Cunha
Breno Cunha
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Jul 26, 2024
Nathan Mullen
Nathan Mullen
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Jul 25, 2024

Diamonds International Customer’s Q&A

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Diamonds International Features and Benefits

Diamonds International offers a range of services and features that make it a popular choice for jewelry shopping.

Key Features:

  • Wide Range of Products: Offers a variety of products including Crown of Light Diamonds, Safi Kilima Tanzanite, DI Diamonds, Engagement Rings, Earrings, Bracelets, Necklaces, and Watches.
  • Educational Resources: The site contains a wealth of information about all aspects of diamonds, gemstones, pearls, and fine jewelry, as well as tips & techniques to care for your jewelry.
  • Diamond Reports: Provides a diamond report detailing the Four C's of diamond buying; Cut, Color, Clarity and Carat Weight. It includes the exact measurements of the gemstone, as well as a diagram of the inclusions.
  • Replacement Value Appraisal: Documents the full description of the item purchased, notes the price, and the purchaser or gift recipient name. This can be submitted to your insurance company so that you will receive the proper replacement value in the event of a loss.

Benefits:

  • Diamonds International Credit Card: Offers special financing plans, when you apply for a Diamonds International Credit Card. This allows you to explore luxury jewelry, elegant timepieces, and the finest gemstone products throughout the year and enjoy exclusive benefits.
  • Lifetime Upgrade Policy: Offers a lifetime upgrade policy on loose diamonds and diamond jewelry. The new purchase price must be at least twice the original purchase. The merchandise must not be damaged or marred.
  • Direct Sourcing: Through deep industry relationships and knowhow, Diamonds International® retailers are able to source stones from the world's largest diamond and tanzanite mines, thereby offering beautiful jewelry—at the best possible value—directly to the public.

For more detailed information, please visit the official website of Diamonds International.

Diamonds International Pricing

Diamonds International is the world's largest tax and duty free jeweler. They offer a wide range of products including Crown of Light Diamonds, Safi Kilima Tanzanite, DI Diamonds, Engagement Rings, Earrings, Bracelets, Necklaces, and Watches.

The Crown of Light Diamond is a premium 90 faceted diamond, distinguished by its magnificent dome, which hones the diamond's breathtaking superior sparkle and fire.

Here are some examples of their pricing:

  • Crown Seraphina Earrings: $21,990.00 (Call for pricing)
  • Crown Brilliant Bracelet: $19,990.00 (Call for pricing)
  • Eye Of The Crown Pendant: $13,000.00 (Call for pricing)
  • Crown Galaxy Ring: $8,800.00 (Call for pricing)
  • Trillion Shaped Tanzanite Bangle Bracelet set in 925 Silver: $799.00
  • Oval Shaped Tanzanite Bolo Bracelet set in 925 Silver: $299.00
  • Oval Shaped Tanzanite & Diamond Halo Pendant set in 925 Silver: $499.00
  • Stackable Diamond Ring set in 14k White Gold: $249.00

Please note that prices may vary and it's recommended to check the website for the most accurate and up-to-date pricing. For some items, you may need to call for pricing.

Diamonds International has served more than 5 million satisfied customers over the past 30 years, becoming the most trusted, and referred, fine jewelry retailer of travelers in the Caribbean, Mexico and Alaska.

For more detailed information, please visit the official website of Diamonds International.

Payment Method

Diamonds International accepts various payment methods to accommodate different customer preferences. These include Visa, MasterCard, American Express, Discover, PayPal, Google Checkout, Western Union, Diamonds International Gift/Store Certificates, and Wire Transfer.

For U.S. customers, payments can also be made through WU Pay by Western Union. However, cash and CODs are not accepted. Credit card purchases over $100 must be shipped to the billing address, and PayPal purchases over $100 must be shipped to a verified address.

For Wire Transfers, customers need to contact Diamonds International for the necessary information and provide a confirmation number once the transfer is completed.

Gift/Store Certificates can be redeemed by entering the certificate number at checkout and mailing the original certificate to the Diamonds International Customer Service Department.

For more details, visit their website at diamondsinternational.com.

Diamonds International FAQs

FAQ

Diamonds International Alternatives

Top 10 alternatives to diamondsinternational.com:

  1. Blue Nile - Known for a wide selection of diamonds and fine jewelry.
  2. James Allen - Offers high-quality diamonds with 360° HD imagery.
  3. Brilliant Earth - Specializes in ethically sourced diamonds and gemstones.
  4. Whiteflash - Renowned for its super ideal cut diamonds.
  5. Tiffany & Co. - Iconic brand with a legacy of luxury and elegance.
  6. Zales - Provides a variety of affordable diamond jewelry options.
  7. Kay Jewelers - Popular for its extensive collection of diamonds and gemstones.
  8. Helzberg Diamonds - Offers a range of fine jewelry and diamonds.
  9. Jared - Known for its diverse selection of diamonds and engagement rings.
  10. Leibish & Co. - Specializes in fancy color diamonds and gemstones.
FAQ

How To Open A Diamonds International Account?

To open an account on diamondsinternational.com, follow these steps:

  1. Visit the website and navigate to the account registration page.
  2. Enter your personal information, including your name, email address, and password.
  3. Provide your billing and shipping information.
  4. Agree to the terms and conditions.
  5. Submit the registration form.

For more details, visit their website at diamondsinternational.com.

FAQ

Diamonds International Return Policy?

Diamonds International accepts returns for items purchased through their website within 30 days of the shipment date, unless otherwise noted on the product page. Items that have been resized or are special orders are not eligible for returns or exchanges.

For more details, visit their website at diamondsinternational.com.

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